A review of higher education image and reputation literature: Knowledge gaps and a research agenda

Higher education institutions are investing increasing resources in order to achieve favourable perceptions among their stakeholders. However, image and reputation management is a complex issue and how stakeholders perceive universities does not always coincide with the image the latter wish to proj...

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Bibliographic Details
Main Authors: Amaia Lafuente-Ruiz-de-Sabando, Pilar Zorrilla, Javier Forcada
Format: Article
Language:Spanish
Published: Elsevier 2018-01-01
Series:European Research on Management and Business Economics
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2444883417300360