Possibilities of using ICT for increase of customer feeling of exceptionality
Accession of the Internet undoubtedly has contributed to the shift of marketing activities. With the increasing availability and wealth of online information customers become more knowledgeable and sophisticated. If a company wants to keep its customers in long term, it must offer something more tha...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Mendel University Press
2011-01-01
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Series: | Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis |
Subjects: | |
Online Access: | https://acta.mendelu.cz/59/2/0365/ |