QUALITY OF CARE BETWEEN DONABEDIAN MODEL AND ISO9001V2008
The Healthcare institutions, like every organization offering a product or service, must meet the requirements of its customer "Patient" by being sensitive to his needs and his requests. Therefore, it was necessary that this system adopts the culture of measurement and implements an evalua...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2013-03-01
|
| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v7-n1/2.pdf |