Qualimetric method for assessing the quality of banking services

Strengthening the competition of Ukrainian banks and increasing the requirements of clients to the quality of service in banks lead to the need to develop new methods for providing and assessing the quality of banking services. Objectives for assessing the quality of providing services by the bank m...

Full description

Bibliographic Details
Main Authors: N. Gots, O. Yarmalyuk
Format: Article
Language:English
Published: LLC Production and Commercial Company «FAVOR, LTD» 2017-11-01
Series:Метрологія та прилади
Subjects:
Online Access:https://mmi-journal.org/index.php/journal/article/view/140