Development of balanced scorecard framework based on an integrated approach of cause and effect diagram, Interpretive Structural Modeling (ISM) and Analytic Network Process (ANP)
Balanced Scorecard is a strategic Evaluation Tool. Reviewing of the relevant literature indicate that regardless of significant improvement of conceptual and theoretical dimension of this framework, its implementation faces with some difficulties, specially based on quantitative approach. The purpos...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2014-09-01
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| Series: | مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://imj.ut.ac.ir/article_50685_822a2a7afef3f1c2e013dc1b36d92223.pdf |