A Roadmap to Critical Redesign Choices That Increase the Robustness of Business Process Redesign Initiatives
The elaborate analysis of a business process (BP) typically informs its potential for business process redesign (BPR), but the latter is usually conducted in a non-systematic way. The purpose of this paper is the introduction of the Business Process Redesign Capacity Assessment (BP-RCA) framework th...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2021-07-01
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| Series: | Journal of Open Innovation: Technology, Market and Complexity |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2199-8531/7/3/178 |