The Effect of Sales Promotion Mix and Customer Relationship Management on Brand Loyalty

The purpose of this paper is to investigate the role of salespromotion mix elements and CRM on brand equity dimensions andalso how these dimensions are inter-related. Regarding researchmethods, this study is a descriptive survey. The population of thisstudy was selected from consumers of food indust...

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Bibliographic Details
Main Authors: Abolghasem Ebrahimi, Mojtaba Khalifeh, Mehdi Samizadeh, Sayed Mojtaba Hosseini
Format: Article
Language:fas
Published: University of Tehran 2013-09-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_50195_d7547c5644bfcdef7bc53820f2f057ab.pdf