Implementing Customer Relationship Management (CRM) in the Framework of Electronic- Government
Electronic government is a new concept that governments according to level of development implement in different ways. Utilizing informational systems in business sections has created potential context for developing electronic government. Customer relationship management (CRM) is an important syst...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2011-06-01
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| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_22678_3edad31985d6ecd44f78bbcdee431a2c.pdf |