A Pilot Study on Measuring Customer’s Satisfaction Level
RQ: Determine the level of customer satisfaction of a company’s products and services to obtain information on needed improvements.Purpose: The purpose of measuring customer’s satisfaction level is to obtain information directly from the final buyer that bought our product. The next step is to analy...
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Format: | Article |
Language: | English |
Published: |
Faculty of Organisation Studies, Novo Mesto
2013-01-01
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Series: | Revija za Univerzalno Odličnost |
Subjects: | |
Online Access: | http://www.fos.unm.si/media/pdf/RUO_2013_06_Boltez_Vide.pdf |