Retail customers’ satisfaction with banks in Greece: A multicriteria analysis of a dataset

The aim of this article is to present data concerning customers’ satisfaction with the 4 systemic banks operating in Greece. Today, the market share of these banks is over 95%, as the economic crisis of 2010 has led to structural changes in the banking industry of the country. At the same time, the...

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Bibliographic Details
Main Authors: Dimitrios Drosos, Michalis Skordoulis, Nikolaos Tsotsolas, Grigorios L. Kyriakopoulos, Eleni C. Gkika, Faidon Komisopoulos
Format: Article
Language:English
Published: Elsevier 2021-04-01
Series:Data in Brief
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2352340921001992