Offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business district Kenya

The fast-food concept seems to attract franchisees and is growing rapidly in Kenya. The purpose of the study was to look into the offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business Kenya. The objective of the study was to ex...

Full description

Bibliographic Details
Main Authors: Gitau Annie Wambui, Kibe Judy, Macharia Stephen
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2019-06-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:http://www.htmanagementvb.com/index.php/HITM/article/view/187