A survey of quality gap of Khoramabad medical emergency services using SERVQUAL model
Background : Awareness of perceptions and expectations of receivers of health centers services, as well as determination of gap between these two subjects can play an important role in better services rendering of these centers. Thise survey was conducted to evaluate quality of emergency centers of...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Lorestan University of Medical Science
2015-05-01
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| Series: | Yafteh |
| Subjects: | |
| Online Access: | http://yafte.lums.ac.ir/browse.php?a_code=A-10-1-485&slc_lang=en&sid=1 |