End-user support for a primary care electronic medical record: a qualitative case study of a vendor’s perspective

End-user support for a primary care electronic medical record: a qualitative case study of a vendor’s perspective

<p><strong>Background</strong> In primary care settings, users often rely on vendors to provide support for health information technology (HIT). Yet, little is known about the vendors’ perspectives on the support they provide, how support personnel perceive their roles, the challen...

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Bibliographic Details
Main Authors: Aviv Shachak, Jan Barnsley, Catherine Montgomery, Karen Tu, Alejandro R Jadad, Louise Lemieux-Charles
Format: Article
Language:English
Published: BCS, The Chartered Institute for IT 2013-05-01
Series:Journal of Innovation in Health Informatics
Subjects:
electronic medical record
end-user support
qualitative research
vendor
Online Access:http://hijournal.bcs.org/index.php/jhi/article/view/24

Internet

http://hijournal.bcs.org/index.php/jhi/article/view/24

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