Importance of Logistics Processes for Customer Service and Firm Performance: Evidence from Furniture Industry of Pakistan
Research Question: This study examines the relationship between logistics processes, customer service and firm performance in the furniture industry of Pakistan. Motivation: Furniture industry in Pakistan comprises small and medium enterprises wherein production is mainly labor intensive. Therefore,...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Belgrade, Faculty of Organisational Sciences
2017-11-01
|
| Series: | Management |
| Online Access: | http://management.fon.bg.ac.rs/index.php/mng/article/view/152 |