Can I Make A Suggestion? Your Library Suggestion Box as an Assessment Tool

Libraries are increasingly using quantitative and qualitative research methods to assess the quality of their resources and services. This can include collecting survey data and conducting focus groups and patron interviews. While these forms of data collection are considered standard assessment too...

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Bibliographic Details
Main Authors: Cecile M Farnum, Catherine Baird, Kathryn Ball
Format: Article
Language:English
Published: The Partnership 2011-07-01
Series:Partnership: The Canadian Journal of Library and Information Practice and Research
Online Access:https://journal.lib.uoguelph.ca/index.php/perj/article/view/1431