QUALITY CRITERIA WHEN ASSESSING COMPETITIVENESS IN ROAD TRANSPORT SERVICES
The paper presents the criteria of quality that ensures competitiveness of transport services, marked indicators of quality road transport service applied smoothing factor of fluctuations in the demand for automobile transport services as well as selected characteristics of comprehensive quality in...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Silesian University of Technology
2016-12-01
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| Series: | Transport Problems |
| Subjects: | |
| Online Access: | http://transportproblems.polsl.pl/pl/Archiwum/2016/zeszyt4/2016t11z4_02.pdf |