Pengaruh Kualitas Sistem, Kualitas Informasi, dan Kualitas Layanan Terhadap Kepuasan Konsumen (Studi Pada Pengguna Aplikasi Berrybenka di Kota Bandung)
This study aims to determine the relation between the variables of system quality, information quality, and service quality on customer satisfaction based on consumer experience using the Berrybenka application in Bandung. The data analysis used was quantitative as well as descriptive and causal met...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muria Kudus
2021-04-01
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| Series: | Business Management Analysis Journal |
| Subjects: | |
| Online Access: | https://jurnal.umk.ac.id/index.php/bmaj/article/view/6001 |