Abstract Assessment of the Causal Relationships among the Indicators of the EFQM Organizational Excellence Model via Structural Equation Modeling and DEMATEL Techniques

One of the models used to evaluate organizations is the EFQM organizational excellence model which is an adequate tool for institutionalizing organizational concepts and values and identifying the best processes. Although attempts are made in organizations to design and operationalize models of exce...

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Bibliographic Details
Main Authors: Mehdi Kheirandish, bahram moazeni, Golsa Tajik, farshid khamoie
Format: Article
Language:fas
Published: Islamic Azad University, Tabriz Branch 2019-02-01
Series:مدیریت بهره وری
Subjects:
Online Access:http://jpm.iaut.ac.ir/article_546088_71ed078f3369cb19ae273c783a125464.pdf