Extracting Customer Reviews from Online Shopping and Its Perspective on Product Design
This paper presents a study on how we can extract helpful review from customers and its effect on the early phase when designing a product. We present a framework for analyzing the reviews from online shopping sites by detecting helpful reviews, aspects, and top reviews. We conduct a through analysi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
World Scientific Publishing
2019-02-01
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| Series: | Vietnam Journal of Computer Science |
| Subjects: | |
| Online Access: | http://www.worldscientific.com/doi/pdf/10.1142/S2196888819500088 |