Significance of quality in the tourism industry: Research study on the perception of stakeholders in tourism
Quality in the tourism and hospitality industry presupposes the consistent delivery of products and guest services being in line with expected standards. One of the key challenges that managers in the hospitality industry face today is to provide quality services which are one of the basic condition...
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| Format: | Article |
| Language: | English |
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University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2018-12-01
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| Series: | Mенаџмент у хотелијерству и туризму |
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| Online Access: | http://www.hit-vb.kg.ac.rs/htmanagement/index.php/HITM/article/view/149/123 |