THE RELATIONSHIP OF SERVICE QUALITY, WORD-OF-MOUTH, AND REPURCHASE INTENTION IN ONLINE TRANSPORTATION SERVICES
Sophisticated and ever-evolving technology enacts many companies use and utilize technology as a mean of delivering innovative and creative new services. Technological developments are widespread in various fields and one of them is in the field of online transportation. The high demand for fa...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
KD Mapro
2017-10-01
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| Series: | Journal of Process Management. New Technologies |
| Subjects: | |
| Online Access: | http://www.japmnt.com/images/volume5/Issue-4/4.%20THE%20RELATIONSHIP%20OF%20SERVICE%20QUALITY%20WORD-OF-MOUTH%20AND%20REPURCHASE%20INTENTION%20IN%20ONLINE%20TRANSPORTATION%20SERVICES.pdf |