Quality standards and quality of transport services
The paper points out to the contribution of quality standard application in all areas of human life. The detailed explanations of terms quality, product and service are given as well. Considering the fact that a result of the transportation activity is a change of the product location - transportati...
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| Format: | Article |
| Language: | English |
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University of Defence in Belgrade
2012-04-01
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| Series: | Vojnotehnički Glasnik |
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| Online Access: | http://scindeks-clanci.ceon.rs/data/pdf/0042-8469/2012/0042-84691202306V.pdf |