Exploring the Impact of Different Dimensions of Organizational Citizenship Behavior on Customer-based Brand Equity in the Hotel Industry: The Moderator Role of Islamic Work Ethic

The aim of this study is to investigate the impact of organizational citizenship behavior and its dimensions on customer-based brand equity and the moderating effect of Islamic work ethics on the above-mentioned relationship in the hotel industry. In terms of the purpose of this study, it is applied...

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Bibliographic Details
Main Authors: Elham Ebrahimi, Ali Shoja, Neda Pirani AhmadAbad
Format: Article
Language:fas
Published: University of Tehran 2017-11-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_63838_9c312f6d83f7221c6699f16fba778633.pdf