INTEGRATED TRIZ WITH QFD APPLIED TO AUTOMOTIVE VALVE INDUSTRY

Understanding and assisting the clients in a more efficient way are paramount to maintain and to improve the relationship between the company and their customers. Quality Function Deployment has been used to understand the requirements of the customers. However, some requirements face technical obst...

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Bibliographic Details
Main Authors: Gustavo Borges Lisboa Silva, Gustavo Aristides Santana Martinez
Format: Article
Language:English
Published: Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte 2018-02-01
Series:Holos
Subjects:
Online Access:http://www2.ifrn.edu.br/ojs/index.php/HOLOS/article/view/6669