Quality management: reduction of waiting time and efficiency enhancement in an ENT-university outpatients' department

<p>Abstract</p> <p>Background</p> <p>Public health systems are confronted with constantly rising costs. Furthermore, diagnostic as well as treatment services become more and more specialized. These are the reasons for an interdisciplinary project on the one hand aiming...

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Bibliographic Details
Main Authors: Helbig Matthias, Helbig Silke, Kahla-Witzsch Heike A, May Angelika
Format: Article
Language:English
Published: BMC 2009-01-01
Series:BMC Health Services Research
Online Access:http://www.biomedcentral.com/1472-6963/9/21