Enterprises’ Servitization in the First Decade—Retrospective Analysis of Back-End and Front-End Challenges

The concept of servitization provides major benefits both for the performing company and for the profiting customer. Thus, during the last years many companies were heading for this well-proven direction tempted by expectations, but have been possibly even not aware of some inherent challenges. Sinc...

Full description

Bibliographic Details
Main Authors: Natalia Kryvinska, Sebastian Kaczor, Christine Strauss
Format: Article
Language:English
Published: MDPI AG 2020-04-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/10/8/2957