Complaining Decreases the Efficiency of Dialogue as a Method of Social Influence

Purpose: The aim of the paper is to examine the efficiency of complaining as a method of social influence (Doliński, 2005). In Polish culture, complaining seems to be an efficient technique for initiating a dialogue, potentially increasing the effectiveness of persuasive messages expressed in a conv...

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Bibliographic Details
Main Authors: Michał Białek, Artur Domurat
Format: Article
Language:English
Published: Kozminski University 2015-03-01
Series:Management and Business Administration. Central Europe
Subjects:
Online Access:http://journals.indexcopernicus.com/fulltxt.php?ICID=1146915