Complaining Decreases the Efficiency of Dialogue as a Method of Social Influence
Purpose: The aim of the paper is to examine the efficiency of complaining as a method of social influence (Doliński, 2005). In Polish culture, complaining seems to be an efficient technique for initiating a dialogue, potentially increasing the effectiveness of persuasive messages expressed in a conv...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Kozminski University
2015-03-01
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Series: | Management and Business Administration. Central Europe |
Subjects: | |
Online Access: | http://journals.indexcopernicus.com/fulltxt.php?ICID=1146915 |