DELIVERY PERFORMANCE MEASUREMENT IN AN INTEGRATED SUPPLY CHAIN MANAGEMENT: CASE STUDY IN BATTERIES MANUFACTURING FIRM

Delivery performance provides an indication of how successful the supply chain is at providingproducts and services to the customer. This metric is most important in supply chain management asit integrates the measurement of performance right from supplier end to the customer end. Presentresearch is...

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Bibliographic Details
Main Authors: V.V. Muniswamy, K. Prahlada Rao, C. Madhusudhana Rao
Format: Article
Language:English
Published: University in Belgrade 2011-11-01
Series:Serbian Journal of Management
Subjects:
Online Access:http://www.sjm06.com/SJM%20ISSN1452-4864/6_2_2011_November_123-282/6_2_205-220.pdf