Penerapan Metode Quality Function Deployment dalam Memenuhi Kepuasan Konsumen pada Industri Komponen Otomotif

Penerapan Metode Quality Function Deployment dalam Memenuhi Kepuasan Konsumen pada Industri Komponen Otomotif

Manufacture industries that produce automotive components are conducting studies about things that can improve customer satisfaction. This is due to customer claims regarding quality and product delivery. Another problem is the not yet optimal Just In Time (JIT) system implemented by the Company. To...

Full description

Bibliographic Details
Main Authors: Ikrimah Nur Azizah, Rissa Nur Lestari, Humiras Hardi Purba
Format: Article
Language:English
Published: Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang 2018-08-01
Series:Jurnal Teknik Industri
Subjects:
just in time, quality function deployment, delivery performance, quality
Online Access:http://ejournal.umm.ac.id/index.php/industri/article/view/5175

Internet

http://ejournal.umm.ac.id/index.php/industri/article/view/5175

Similar Items