The process of outsourcing hotel services: Motivations and theoretical foundations

This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theore...

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Bibliographic Details
Main Authors: Kawana Harue Sato, Tomas Sparano Martins, Heitor Takashi Kato, Roberta Rocha Rosa Martins, Eduardo Damião da Silva
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação em Turismo 2013-04-01
Series:Revista Brasileira de Pesquisa em Turismo
Subjects:
Online Access:https://rbtur.org.br/rbtur/article/view/572