The process of outsourcing hotel services: Motivations and theoretical foundations
This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theore...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Associação Nacional de Pós-Graduação em Turismo
2013-04-01
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Series: | Revista Brasileira de Pesquisa em Turismo |
Subjects: | |
Online Access: | https://rbtur.org.br/rbtur/article/view/572 |