User Experiences of Social Support From Companion Chatbots in Everyday Contexts: Thematic Analysis

BackgroundPrevious research suggests that artificial agents may be a promising source of social support for humans. However, the bulk of this research has been conducted in the context of social support interventions that specifically address stressful situations or health im...

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Bibliographic Details
Main Authors: Ta, Vivian, Griffith, Caroline, Boatfield, Carolynn, Wang, Xinyu, Civitello, Maria, Bader, Haley, DeCero, Esther, Loggarakis, Alexia
Format: Article
Language:English
Published: JMIR Publications 2020-03-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2020/2/e16235/