Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD

The company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD g...

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Bibliographic Details
Main Authors: Mohammad Lukman, Wahyu Wulandari
Format: Article
Language:English
Published: Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang 2018-08-01
Series:Jurnal Teknik Industri
Subjects:
Online Access:http://ejournal.umm.ac.id/index.php/industri/article/view/6167