Identifying the effect of emotions in government-citizen online (G2C) tourism based on the HEART metrics

Emotional factors in the use of technology have the potential to be studied, since the important role of user engagement in the information technology development cycle, emotional plays a role in influencing the relationship between consumers and service providers. Previous research has exa...

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Bibliographic Details
Main Authors: Tri Lathif Mardi Suryanto, Akhmad Fauzi, Djoko Budiyanto Setyohadi
Format: Article
Language:English
Published: Growing Science 2021-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol5/ijdns_2021_60.pdf