Hyperparameter Optimization of Artificial Neural Network in Customer Churn Prediction using Genetic Algorithm

Purpose of the article: The ability of the company to predict customer churn and retain customers is considered to be worthy competitive advantage since it improves cost allocation in customer retention programs, retaining future revenue and profits. In addition, it has several positive indirect imp...

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Bibliographic Details
Main Author: Martin Fridrich
Format: Article
Language:ces
Published: Faculty of Business and Management 2017-06-01
Series:Trendy Ekonomiky a Managementu
Subjects:
Online Access:https://trends.fbm.vutbr.cz/index.php/trends/article/view/385