Development and validation of a total quality management model for Uganda’s local governments

The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through exploratory factor...

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Bibliographic Details
Main Authors: Ibrahim Abaasi Musenze, Mayende Sifuna Thomas
Format: Article
Language:English
Published: Taylor & Francis Group 2020-01-01
Series:Cogent Business & Management
Subjects:
Online Access:http://dx.doi.org/10.1080/23311975.2020.1767996