A ISO 9001:2000 Certification Model in SMEs

This work describes a model for certification ISO 9001:2000 process of a software company. The Quality Management System (QMS) implementation in the company guided the fundamental processes of the software development, the organizational processes and the support processes, structuring all th...

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Bibliographic Details
Main Authors: Raimundo Sales Neto e Azevedo, Arnaldo Dias Belchior, Marum Simão Filho, Flávio Lenz César Lenz César
Format: Article
Language:English
Published: Centro Latinoamericano de Estudios en Informática 2018-07-01
Series:CLEI Electronic Journal
Subjects:
Online Access:http://clei.org/cleiej-beta/index.php/cleiej/article/view/320