Effectiveness of Conversational Agents (Virtual Assistants) in Health Care: Protocol for a Systematic Review

BackgroundConversational agents (also known as chatbots) have evolved in recent decades to become multimodal, multifunctional platforms with potential to automate a diverse range of health-related activities supporting the general public, patients, and physicians. Multiple st...

Full description

Bibliographic Details
Main Authors: de Cock, Caroline, Milne-Ives, Madison, van Velthoven, Michelle Helena, Alturkistani, Abrar, Lam, Ching, Meinert, Edward
Format: Article
Language:English
Published: JMIR Publications 2020-03-01
Series:JMIR Research Protocols
Online Access:https://www.researchprotocols.org/2020/3/e16934