PENGARUH PELAYANAN DAN KEPUASAN TERHADAP LOYALITAS NASABAH KREDIT PADA PT. BPR X
The purpose of this study is to determine how much influence between the services provided and the level of satisfaction obtained on loyalty of credit customers at PT. BPR X. Techniques used in collecting data is using the method of field observation, interviews to respondents and the distribution o...
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| Format: | Article |
| Language: | English |
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Politeknik APP
2018-12-01
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| Series: | Jurnal Manajemen Industri dan Logistik |
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| Online Access: | https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/38 |