Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

BackgroundThe popularity of web-based patient-professional communication over patient portals is constantly increasing. Good patient-professional communication is a prerequisite for high-quality care and patient centeredness. Understanding health care professionals’ experienc...

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Bibliographic Details
Main Authors: Laukka, Elina, Huhtakangas, Moona, Heponiemi, Tarja, Kujala, Sari, Kaihlanen, Anu-Marja, Gluschkoff, Kia, Kanste, Outi
Format: Article
Language:English
Published: JMIR Publications 2020-12-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2020/12/e21623/