RFM customer profitability analysis

Measuring the customer profitability is a very important activity for each and every modern marketing oriented firm. By identifying profitable customer segments, the efficiency and the effectiveness of the marketing strategies can be significantly improved. One of the best-known methods for identify...

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Bibliographic Details
Main Author: Marinković Veljko
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2008-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2008/0354-34710803091M.pdf