Risk relievers in mail-order catalogue retailing: The case of the high-frequency purchaser of low-involvement products

This article reports on the identification of how various risk relievers, available to consumers and mail-order catalogue organisations, influence general risk perception. Consumers who have purchased low-involvement products on a number of occasions by mail-order constitute the sample. The findings...

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Bibliographic Details
Main Authors: N. S. Terblanche, C. Boshoff, E. V.D.M. Smit
Format: Article
Language:English
Published: AOSIS 1999-09-01
Series:South African Journal of Economic and Management Sciences
Online Access:https://sajems.org/index.php/sajems/article/view/2585