Risk relievers in mail-order catalogue retailing: The case of the high-frequency purchaser of low-involvement products
This article reports on the identification of how various risk relievers, available to consumers and mail-order catalogue organisations, influence general risk perception. Consumers who have purchased low-involvement products on a number of occasions by mail-order constitute the sample. The findings...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
1999-09-01
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Series: | South African Journal of Economic and Management Sciences |
Online Access: | https://sajems.org/index.php/sajems/article/view/2585 |