Pengaruh Intelegensi Quotient (IQ), Emotional Quotient (EQ) dan Beban Kerja terhadap Kualitas Pelayanan Tenaga Perawat

Pengaruh Intelegensi Quotient (IQ), Emotional Quotient (EQ) dan Beban Kerja terhadap Kualitas Pelayanan Tenaga Perawat

This research aims to determine the effect of Intelligence Quotient (IQ), Emotional quotient (EQ) and workload to the quality of nurses' services at Puskesmas in Pasuruan. This type of research is quantitative research. The populations of this research are 80 nurses at Puskesmas in Pasuruan and...

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Bibliographic Details
Main Authors: Hari Wahyuni, Eni Erwantiningsih
Format: Article
Language:Indonesian
Published: Universitas Merdeka Malang 2020-06-01
Series:Jurnal Manajemen Dan Kewirausahaan
Subjects:
emotional quotient
intelligence quotient
service quality
workload
Online Access:http://jurnal.unmer.ac.id/index.php/jmdk/article/view/3846/pdf

Internet

http://jurnal.unmer.ac.id/index.php/jmdk/article/view/3846/pdf

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