A Survey of the Quality of Services Provided by Kerman Telecommunication Company from Different Perspective in order to Keep and Attract Clients

The aim of this research is to consider the quality of services provided by Kerman Telecommunication Company (KTC) from different perspective in order to keep and attract clients. In this research, the quality of services by Kerman province telecommunication company in different parts such as: phone...

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Bibliographic Details
Main Authors: Omid Pourheydari, Mohammad Khaksari, Mohammad Doust Mohammadi
Format: Article
Published: University of Tehran 2010-03-01
Series:‫مدیریت بازرگانی
Online Access:https://jibm.ut.ac.ir/article_21212_295b53401d20e5d37e69af88acc12987.pdf