An integration of customer value and customer relationship in urban centres and peripheries: Research implications for business practice and business studies

The purpose of this study is to investigate the role of customer values in building customer relationships with regard to the urban factor. This paper seeks to empirically explain how the urban factor affects customer preferences as the differences between customers from urban centres and those from...

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Bibliographic Details
Main Authors: Rasa Smaliukiene, Svajone Bekesiene, Gabriele Lipciute
Format: Article
Language:English
Published: University of Split, Faculty of Economics 2020-01-01
Series:Management : Journal of Contemporary Management Issues
Subjects:
Online Access:https://hrcak.srce.hr/file/354836