DEVELOPMENT OF SIX SIGMA INFRASTRUCTURE FOR STRABISMUS SURGERIES

The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during strabismus surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control (DMA...

Full description

Bibliographic Details
Main Authors: Mehmet Tolga Taner, Ibrahim Sahbaz, Gamze Kagan, Kamal Atwat, Engin Erbas
Format: Article
Language:English
Published: EconJournals 2014-01-01
Series:International Review of Management and Marketing
Online Access:http://www.econjournals.com/index.php/irmm/article/view/672/pdf