Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities
Companies may be confused by consumers’ perceptions of hypocrisy related to corporate social responsibility activities. This study investigates the mechanism of consumer response to perceived hypocrisy and determines that internal attribution and negative emotion play vital roles. The findings may b...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2020-05-01
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Series: | SAGE Open |
Online Access: | https://doi.org/10.1177/2158244020922876 |