Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities

Companies may be confused by consumers’ perceptions of hypocrisy related to corporate social responsibility activities. This study investigates the mechanism of consumer response to perceived hypocrisy and determines that internal attribution and negative emotion play vital roles. The findings may b...

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Bibliographic Details
Main Authors: Wang Zhigang, Zhu Haoming
Format: Article
Language:English
Published: SAGE Publishing 2020-05-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/2158244020922876