Relationship among Patients Perception toward Service Encounters Emotional Expression, Rapport and Satisfaction
Recently, Korean medical service centers have been impelled to achieve their goals in the rapidly changing healthcare environment. Therefore, such centers are required to identify and even predict what their patients really want. Trends in the Korean healthcare market have changed from service that...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
People & Global Business Association (P&GBA)
2017-03-01
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| Series: | Global Business and Finance Review |
| Subjects: | |
| Online Access: | http://www.gbfrjournal.org/pds/journal/thesis/20170303170403-MDJTW.pdf |