Resistance-driven Innovation? Frontline Public Welfare Workers’ Coping with Top- down Implementation

Employee-based innovation researchers point to the important role of welfare workers in public service innovations. Bureaucratic and New Public Management inspired managerial agendas, still widely present in Nordic welfare organizations have been tied to an increase in feelings of inau- thenticity a...

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Bibliographic Details
Main Authors: Gry Høiland, Elisabeth Willumsen
Format: Article
Language:English
Published: Aalborg University 2018-06-01
Series:Nordic Journal of Working Life Studies
Subjects:
Online Access:https://tidsskrift.dk/njwls/article/view/106153