The effect of leadership, organizational support and organizational citizenship behavior on service quality

The purpose of this research is to study the effect of leadership, organizational support and organizational citizenship behavior on service quality of the Chairman of the study program at the State University of Jakarta. This research used a quantitative approach with a survey method. The research...

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Bibliographic Details
Main Author: Corry Yohana
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2017-06-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/8872/PPM_2017_02cont_Yohana.pdf